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Help someone new at work find their way
Starting at a new job can be quite scary. I always found the first few months terrible: you want to ask so many questions (and you don’t always dare to), you are uncertain, you are …
Acts of Kindness – small
Offer to take the picture
Sometimes you see people in the craziest poses to take the perfect selfie. Recently, I saw a group youngsters who tried to stretch their arms beyond normal, to fit everybody on the picture. I was …
Look at people (instead of at your phone)
Have you noticed this? Everywhere you go, people are completely focused on their phone instead on what happens around them. The average mobile user checks his or her phone 150 times a day (that’s every six and …
Don’t interrupt and listen closely
Do you recognise this (from times when the hospitality industry was just open)? An: “We went to eat at a very nice restaurant last week and they had…“Els: “Oh yeah, we also just went somewhere …
Make someone smile
Did you know that your health improves and your lifespan increases by laughing? When you laugh, every organ in your body is positively affected. Your breathing speeds up and you exercise your diaphragm, your neck, …