The company Smile, located at Tessenderloseweg 54 2440 Geel, is responsible for the processing of personal data as shown in this privacy statement.

Contact information:

  • https://www.365smiles.net
  • Company address: Smile, Tessenderloseweg 54, 2440 Geel, Belgium
  • Telephone: +32 477201768
  • Mailaddress data protection officer: caroline@365smiles.net

Personal data we process

Smile processes your personal data because you are using our services and/or because you provided them. Below you will find an overview of the personal data we process (if provided):

  • First and last name
  • Gender
  • Date of birth
  • Address
  • Phone number
  • E-mail Address
  • Details about your activities on our site
  • Information about your browsing behavior across different websites (for example, because this company is part of an advertising network)

Special and/of sensible data dat we process

Our website and service have no intention of collecting data on website visitors under the age of 16. Unless they have parental or guardian permission. However, we cannot verify that a visitor is over 16. We therefore advise parents to be involved in their children’s online activities in order to prevent data on children from being collected without parental consent. If you are convinced that we have collected personal information about a minor without that permission, please contact us via caroline@365smiles.net. We will delete this information

For what purpose and on which base we process personal data

  • Handling your payment
  • Sending our newsletter and very occasionally an advertising leaflet
  • To be able to call or email you if necessary to perform our service
  • Inform you about changes to our services and products
  • To deliver goods and services to you
  • Smile analyses your behavior on the website in order to improve the website and tailor the range of products and services to your preferences.

How long we keep your data

Smile does not store your personal data for longer than is strictly necessary to achieve the goals for which your data is collected.

Sharing personal data with third parties

Smile does not sell your data to third parties and shares the data with other parties only  if necessary for the performance of our agreement with you or to comply with a legal obligation. We will make up a legal  agreement with third companies that process your data on our behalf to ensure the same level of security and confidentiality.

Cookies, or similar techniques, used

Smile only uses technical, functional and analytical cookies that don’t invade your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone on the first visit to this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They make sure that the website works properly and remembers your preferred setting. They help us optimize our website. You can opt out of cookies by setting your internet browser in such a way that it no longer stores cookies. In addition, you can also delete any information previously stored through your browser’s settings.

View, customize, or delete data

You have the right to view, correct or delete your personal data. In addition, you have the right to revoke your possible consent for the data processing or to object to the processing of your personal data by Smile and you have the right to data transferability. This means that you can submit a request to us to send you (or another person assigned by you) the personal data we have of you in a computer file. You may send a request for access, correction, deletion, data transfer of your personal data or request for your consent or objection to the processing of your personal information to caroline@365smiles.net. To ensure that you have made the request for access, we ask you to send us a copy of your ID together with the request. In this copy, make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport)  and  passport number not visible. This is to protect your privacy. We will respond as soon as possible, but within four weeks, to your request. Smile would also like to point out that you have the opportunity to file a complaint with the national  authorities.

How we protect personal data

Smile takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not secure or there are indications of abuse, please contact our customer service or caroline@365smiles.net.

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